In a collection of tweets despatched out yesterday, Twitter CEO Jack Dorsey introduced that the social community can be enlisting the assistance of out of doors specialists to measure its well being.
Acknowledging that the community has grow to be extra divisive — abused and leveraged for judgment moderately than dialog — Dorsey additionally spoke to Twitter’s personal mishandling of the way it has been weaponized. He thought-about its use for harassment, or for bot accounts created for the only goal of tweeting our controversial content material.
Twitter wants assist, admitted Dorsey — who’s now inviting specialists to use for funding to check its well being metrics and potential options to those points.
We’re committing Twitter to assist improve the collective well being, openness, and civility of public dialog, and to carry ourselves publicly accountable in direction of progress.
— jack (@jack) March 1, 2018
The request for proposals (RFP) comes after greater than a yr of heightened scrutiny over Twitter — in addition to its different social media and on-line counterparts like Fb and Google — for the alleged weaponization of the platform and its affect on the 2016 U.S. presidential election.
Since then, the social community has continued to not solely face backlash, but in addition tackle and treatment the difficulty of harassment, spam, bot presence, and the unfold of misinformation and divisive content material in a means that many customers discover lower than passable — which HubSpot’s personal analysis has additionally discovered.
HubSpot’s analysis has additionally discovered that, in latest months, some social networks have made customers really feel worse on account of spending time on them. And whereas outcomes point out that Fb overwhelmingly instills probably the most adverse sentiment, Twitter is immediately behind it.
Twitter is the primary social community to actively request the general public’s assist in figuring out options to those ongoing points.
And whereas Fb has examined some strategies of consumer suggestions, like the power to flag or downvote abusive content material, no different networks have gone fairly as far as to name for formal proposals.
The announcement coincided with the discharge of analysis from not-for-profit group Cortico on the strongest indicators of wholesome use and dialogue on social media:
- Shared Consideration — a sign that the conversational subjects going down on social media overlap.
- Shared Actuality — a sign that these conversations are grounded in the identical information (to not be confused with the identical opinions).
- Selection — a sign that whereas these opinions might distinction from one another, they’re nonetheless grounded within the aforementioned shared actuality.
- Receptivity — a sign that we’re “open, civil, and listening to totally different opinions”.
The deadline to submit a proposal is April 13, 2018, which candidates can do right here. These chosen to take part within the research will work alongside Twitter workers on the analysis, with entry to public knowledge and “significant funding” for the group finishing the work.
As all the time, we’ll be monitoring the method because it unfolds.